Case Studies
Diagnostic Mapping. Decision Advisory. Outcome Support.
Building stakeholder alignment around a complex reform strategy
The NSW Department of Communities and Justice was developing a major domestic and family violence reform strategy that involved government agencies, specialist services, industry representatives, policy experts, and people responsible for delivering services across the state.
The NSW Department of Communities and Justice was developing a major domestic and family violence reform strategy that involved government agencies, specialist services, industry representatives, policy experts, and people responsible for delivering services across the state.
CLIENT
NSW Department of Communities and Justice
SECTOR
Government policy & social services
PARTNERS
Government agencies, specialist services, industry
The challenge
Policy teams, delivery agencies, specialist organisations and sector experts did not always use the same language or view priorities in the same way. Senior government leaders needed an accurate understanding of where there was agreement, where concerns remained and how the strategy was likely to be received.
The Department needed:
Structured engagement across government and the specialist sector
A coherent account of the reform and what it was intended to achieve
Clearer pathways for advice, governance and decisions
Senior strategic counsel as the policy and stakeholder environment evolved
Communications that supported genuine consultation rather than appearing to predetermine it.
What Codex Communications did
Codex worked closely with senior executives, strategy leads and participating agencies.
Our role combined stakeholder management, strategic advice and communications. It Includes